As Head of Customer Care at ME+EM Ltd, I lead a dedicated team committed to delivering exceptional service support and styling advice to our valued customers. At ME+EM, a renowned luxury, women’s fashion brand, I focus on customer satisfaction and operational efficiency, leveraging data-driven insights to remove pain points and drive initiatives that enhance the customer experience and build lasting relationships. I am dedicated to ensuring that every interaction with ME+EM reflects our brand’s commitment to quality and excellence.