Scott Fraser
Director of Digital Product, Screwfix
RetailJam the award-winning event for leaders and their teams
collaborate. learn. be inspired
Your speakers include…
Richard Leach
Head of Customer Experience, Arena Flowers
Pia Sharma
Head of Digital Marketing & CRM, Joseph Joseph
Lucy Taylor
Retail Director, JOSEPH
Lizzie Carter
Founder, Only Curls
Kasey Swithenbank
UK&I Head of Retail, LUSH
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Jammers joining us this year include
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Our advisory board
Our Advisory Board brings together senior leaders from powerhouse retailers and bold challenger brands.
Content to inspire
Meet the Speaker: Emily Bloomberg, Head of Global CX, Medik8
How has your definition of customer loyalty evolved in today’s fragmented, multi-channel world? Loyalty used to be about repeat purchases,…
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Meet the Speaker: Kathryn Thomas, Head of Responsible Business at Kingfisher
Where are you seeing sustainability most integrated into the day‑to‑day strategy of the business? Definitely the circular economy; it’s a…
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Meet the Speaker: Emily Napier Head of Marketing PH (Personal Health) UKI at Philips
How does Baller League’s fast-paced format and social-first strategy address the changing attention spans of younger audiences? Baller League is…
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Meet the Speaker: Holly Steele, Technology Director at Creed
Which metric matters most to you personally right now and why? The metric that matters most right now is sales invoiced…
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No Decks, No Drama: Ranjit Patel on Real Digital Transformation
Interview with Ranjit Patel, Director of Technology & Portfolio, Bulk Sophie McCallum, Senior Producer at The Retail Hive, sat down…
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How LeMieux Turn Bold Ideas into Reality: From Virtual Try-ons to a Branded Social Commerce Community
Interview with Shaun Loughlin, Digital and Technology Director, Le Mieux Sophie McCallum, Senior Producer at The Retail Hive caught up…
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Let’s Be Real: Organic, Authentic Social
From working in European regions at MyProtein to working within the central UK team at innocent, Anni’s job has been…
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How Sainsbury’s Argos sees obsession with the customer throughout all business areas as the key to driving loyalty
We recently caught up with Nick ahead of his fireside chat on Day 2 of The Retail Hive Exchange, where…
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Joy You Can Feel: Rachel Mercer on Human Approach to Loyalty at Benefit
Ed Lawson, Head of Content at The Retail Hive, spoke to Rachel Mercer of Benefit about defining joy on customers’…
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Getting Smart with AI to Deliver eCommerce Results: An Interview with Chilly’s
Getting smart with AI to deliver ecommerce results Sophie McCallum, Senior Producer at The Retail Hive, sat down with Bryony…
Read more What our jammers said
The environment reflected exactly what RetailJam stands for… open, strategic, and future-focused collaboration. Every conversation went beyond the usual sales talk and into real discussions about how we innovate, grow, and shape the future together.
Everything about RetailJam felt intentional, from the people I met to the discussions we had. It’s built around a simple but powerful idea: when you connect the right minds, you accelerate real change
I am drowning in options and starving for trusted answers. I don’t need another sales pitch, I need a curated shortlist and honest conversations with peers who have been where I am!
It’s the best event in retail – fact!
An enjoyable and useful day. Discussions were insightful. Good networking. Will be recommending to more colleagues next year.
A full-on, high energy dive into the future of retail, packed with sharp insights on innovation, eCommerce, Marketplaces & sustainability
It’s an exciting format that breaks away from the usual event structure — and it’s buzzing!
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Each month, we share the latest insights, lessons, and stories from across the retail community – all designed to help you benchmark your strategy, spark new ideas, and stay ahead of what’s driving retail forward.
